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Home
Buying
Complaints
File a Complaint
Online Complaint Form
Online Complaint Form
Step
1
of
6
16%
Consent
*
OMVIC provides a free complaint-handling service to help resolve disputes between consumers and dealers. OMVIC cannot force or compel a dealer to cancel a contract, return money or conduct repairs; only the courts have that authority.
OMVIC’s Form collects personal information about complainants as this information is required to act on the complaint.
OMVIC cannot provide legal advice.
The information you provide via email or the Form will be used to process your complaint, and as a result may be shared with the dealership against whom the complaint relates. OMVIC may use the information you provide for the purpose of an investigation or administrative action.
OMVIC relies on the accuracy and truthfulness of the information you have provided.
I agree to OMVIC's Online Complaint Terms of Use
Personal Information
Name
*
First
Last
Address
Address Line 1
Address Line 2
City
Province
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Postal Code
Email
*
Phone
*
Extension
How did you hear about OMVIC?
Referred By
*
Select an option from the list
Advertisement (Internet, Radio, TV, Billboard, Newspaper/Magazine)
Autoshow/Event
Contract
Dealer
Financial Institution/Insurance Company
Friend/Family
Government Agency
Internet Search
Lawyer/Paralegal
Mechanic
News Media/Publications
Stakeholder (APA, UCDA, TADA, Car Help Canada, etc.)
Other
Select an option from the list
Explain "Other"
*
Dealer Information
Name of Dealership
*
Address
Dealer Address Line 1
Dealer Address Line 2
Dealer Address: City
Dealer Address: Province
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Dealer Address: Postal Code
Name of Manager
Name of Salesperson
Vehicle Information
Date of Purchase
*
MM slash DD slash YYYY
Make
*
Model
*
Year
*
Purchase Method
Cash
Finance
Lease
Neither
Total cost of vehicle
*
Please enter a number less than or equal to
999999
.
VIN
*
Odometer Reading
*
Please enter a number less than or equal to
999999
.
Reason for Complaint
*
Upload documents
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